Domain & Industries

Insurance

Policy Administration

Automating New Policy Issuance streamlines data entry, validation, and document generation for insurance policies. Policy Renewals are managed efficiently with bots identifying upcoming renewals, sending notices, and processing payments seamlessly.

Claims Processing

Claims Intake is expedited with RPA capturing and processing initial claim information, including validation and entry into claims systems. Claims Adjudication automates assessment, eligibility determination, and claim amount calculation based on policy terms, enhancing accuracy and efficiency.

Underwriting

Risk Assessment utilizes bots to analyze applicant data, assessing risk factors and determining premium rates. Policy Endorsements are processed automatically, handling changes to coverage limits or policyholder information effortlessly

Customer Service

Policy Inquiries are addressed promptly with RPA responding to queries regarding policy information and premium payments via various channels. Complaint Resolution is streamlined by automating logging, routing, and tracking of customer complaints for efficient resolution.

Billing and Payments

Premium Billing is automated with bots generating invoices, sending reminders, and processing payments, ensuring timely revenue collection. Reconciliation automates the process of matching premium payments with policyholder accounts, resolving discrepancies efficiently.

Document Management

Document Classification categorizes policy applications, claims forms, and correspondence for efficient storage and retrieval. Data Extraction automates the extraction of relevant information from documents, enhancing input accuracy into insurance systems.

Compliance and Regulatory Reporting

Compliance Checks ensure adherence to regulatory requirements through regular audits and checks, including KYC and AML regulations. Regulatory Reporting is streamlined with automated generation and submission of reports to government agencies, ensuring timely compliance.

Fraud Detection and Prevention

Claims Fraud Detection analyzes claims data for suspicious patterns, triggering investigations or fraud alerts to prevent fraudulent activities. Identity Verification processes are automated, validating identification documents and conducting background checks for policy applicants and claimants efficiently.