Fault Management is automated to identify, categorize, and prioritize network faults efficiently. RPA monitors alarms, troubleshoots issues, and escalates complex problems to human operators, ensuring timely resolution and minimizing downtime. Routine Maintenance Tasks, including software updates and equipment checks, are scheduled and performed using RPA, reducing manual effort and enhancing network reliability.

Ticket Management streamlines the handling of customer service tickets from initiation to resolution. RPA categorizes tickets, gathers relevant information, and suggests solutions based on historical data, improving response times and customer satisfaction. Billing and Invoicing processes are automated with RPA generating invoices, verifying accuracy, and processing payments, eliminating errors and ensuring timely billing cycles.

Site Deployment and Optimization tasks, such as site surveys and equipment installation, are streamlined with RPA, reducing time and cost. Inventory Management processes for telecom equipment are automated, monitoring stock levels, generating purchase orders, and updating databases for optimal resource utilization.

Compliance Reporting is facilitated by RPA gathering data and generating reports for regulatory requirements, ensuring adherence to licensing and safety standards. Audit Trail Maintenance ensures transparency and accountability by tracking changes to network configurations and access controls using RPA.

Field Service Management optimizes the dispatching of field technicians using RPA to schedule tasks based on location and skill level, improving response times. Supply Chain Management processes, including procurement and logistics coordination, are automated with RPA handling order processing, vendor communication, and shipment tracking, ensuring timely delivery of equipment and materials.