Process – Purchase Requisition Status (for requisitioners)
THE CHALLENGE
- End user (requisitioner) not getting direct notification about PR status (Approved, PO issued, Invoiced or not etc.)
- Required them to login to SAP, navigate screens to get the information
- End user training and learning curve
THE SOLUTION
- Unattended robot triggered via Slack
- Bot in the backend establish connectivity with SAP as API calls, get PR status, formats it in excel and send email attachment to requester
- Bot also checks any pending GR or IR and accordingly notify AP clerk or PO requester
